Privacy policy

At Silverji (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or products. By accessing or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information to provide and improve our services, process your transactions, and communicate with you. The types of information we collect include:

• Personal Identifiable Information (PII):
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (such as credit card details)
  • Any other information you provide when you make a purchase, subscribe to our newsletter, or contact us.
• Non-Personal Information:
  • IP address
  • Browser type and version
  • Pages visited and duration
  • Referring site details
  • Device information and operating system

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders for silver jewelry
• To respond to your inquiries or requests for customer support
• To send you marketing communications, offers, or updates (with your consent)
• To improve our website’s functionality and user experience
• To manage your account and maintain accurate records
• For legal or regulatory compliance

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery services, or email providers) to help us deliver our services.
• Legal Obligations: We may disclose your information if required to do so by law or in response to legal requests, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to a third party as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes implementing secure encryption methods, firewalls, and regular security audits.

However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access and request a copy of your personal information
• Update or correct inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Opt-out of marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies help us understand your preferences and optimize the website’s performance. You can control cookie preferences in your browser settings, although disabling cookies may affect your ability to use certain features of our site.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us so we can delete it.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@silverji.com
• Phone: +91 +918981871258
• Address: Uttar Jhapardaha, Domjur, Howrah, West Bengal 711405